How do I book a bicycle or e-bike via CycleHub?

Step 1: Make a reservation via the dashboard

  • Tap “Map” to see bikes on the map.
  • You can also tap “Ride” directly.
  • You will see the bikes on the map. Select one of the bikes at one of the hub locations.
  • Tap “Ride”.
  • You can now make a reservation.

Step 2: Make a reservation

  • Confirm your destination
  • Select “Business” if this is a business trip.
  • Select “Private” if you have a private account.
  • You will see an overview of your booking.
  • Tap “Confirm.”

Step 3: Start the rental

Press “Start trip” and follow the instructions.

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One of the checks is to stand near a hub to start the ride.

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Step 4: Choose your bike or e-bike

Select an available bike or e-bike and click on “Choose a bike”.
You can now unlock the bike or e-bike and you’re ready to go!


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